Skyler Luxe Shipping Policy
At Skyler Luxe, we pride ourselves on ensuring your order is delivered safely and conveniently. Please review our shipping details below:
Processing Time
Orders are processed within 1–3 business days after payment is received. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods, Rates & Delivery Estimates
We offer Pudo and PEP Paxi shipping options:
Pudo Locker-to-Locker
XS 2–4 business days R50
S 2–4 business days R60
M 2–4 business days R70
L 2–4 business days R90
Pudo Locker-to-Door
XS 2–4 business days R70
S 2–4 business days R80
M 2–4 business days R110
L 2–4 business days R150
Pudo Locker-to-Kiosk
XS 2–4 business days R60
S 2–4 business days R70
M 2–4 business days R80
L 2–4 business days R110
PEP Paxi (Store-to-Store)
Standard Bag 7–9 business days R60
Standard Bag 3–5 business days R100
Large Bag 7–9 business days R90
Large Bag 3–5 business days R120
⚠️ Delivery times are estimates and may vary due to courier delays, holidays, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS. You can track your parcel directly on Pudo or PEP Paxi’s tracking platforms.
Shipping Restrictions
We currently ship within South Africa only. We do not ship to P.O. boxes.
Delayed or Lost Packages
If your order is delayed, please first check the tracking details provided. For lost packages, contact us at support@skylerluxe.co.za and we will assist you in resolving the issue with the courier.
Contact Us
For any questions about shipping, please reach out to us:
📧 support@skylerluxe.co.za
☎️ 083 226 9680